Who we are
This Privacy Policy explains how LogicSure Technologies (“LogicSure”, “we”, “us”, “our”) collects, uses and protects personal information when you visit logic-sure.com (the “Site”) or contact us.
For any privacy questions or to exercise your rights, contact us through the contact form on our Contact page at logic-sure.com/contact, or by post at SRM Complex, 55 Vadapalani, Chennai, India. (LogicSure handles enquiries through the website contact form.)
Scope
This policy applies to personal information we process through the Site and related business communications. It does not apply to third-party websites we link to, which have their own privacy practices.
Information we collect
Information you provide to us. When you submit our contact form or otherwise get in touch, we collect the details you give us — typically your name, email address, phone number, company (if provided) and the content of your message.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical and usage information, such as your IP address, device and browser type, pages viewed, referring pages, and interactions with the Site, using cookies and similar technologies (see our Cookie Policy).
We do not intentionally collect special categories of personal data (such as health, biometric or political data) through the Site, and ask that you do not include such information in messages to us.
How we use your information
We use personal information to:
- respond to your enquiries and provide the information or services you request;
- manage our relationship with you and with prospective and existing clients;
- operate, maintain, secure and improve the Site;
- send you business or marketing communications where you have asked for them or where permitted by law (you can opt out at any time);
- comply with our legal obligations and enforce our terms; and
- establish, exercise or defend legal claims.
Legal bases for processing (EEA/UK visitors)
Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases:
- Consent — e.g. for certain cookies and optional marketing communications;
- Legitimate interests — to respond to enquiries, run and secure our Site, and pursue our business, balanced against your rights;
- Performance of a contract — where we are taking steps at your request before, or in the course of, providing services; and
- Legal obligation — where processing is required by law.
How we share information
We do not sell your personal information. We may share it with:
- Service providers who process data on our behalf (for example hosting, email, analytics and CRM providers), under appropriate confidentiality and data-processing terms;
- Professional advisers such as lawyers and accountants where necessary;
- Authorities or third parties where required by law, regulation or legal process, or to protect our rights, users or others; and
- A successor entity in connection with a merger, acquisition or sale of assets, subject to this policy.
International transfers
LogicSure serves clients in multiple regions, and your information may be processed in countries other than your own, including the United States and the European Economic Area. Where personal data is transferred out of the EEA or UK, we use appropriate safeguards such as Standard Contractual Clauses or another lawful transfer mechanism.
Data retention
We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements, after which it is deleted or anonymised. Enquiry and contact data is typically retained for 24 months unless a longer period is required.
Your rights
Depending on your location, you may have the right to:
- access the personal information we hold about you;
- request correction of inaccurate information;
- request erasure of your information;
- restrict or object to certain processing;
- request portability of information you provided to us;
- withdraw consent at any time, where processing is based on consent; and
- lodge a complaint with your data protection authority.
To exercise any of these rights, contact us through the contact form at logic-sure.com/contact. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.
Security
We maintain reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
The Site uses cookies and similar technologies. Please see our Cookie Policy for details and for how to manage your preferences.
Third-party links
The Site may contain links to third-party websites and services. We are not responsible for their content or privacy practices, and we encourage you to review their policies.
Children’s privacy
The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a revised “Last updated” date, and where required by law we will notify you.
Contact us
LogicSure Technologies SRM Complex, 55 Vadapalani, Chennai, India Contact form: logic-sure.com/contact the contact form